Check-In and Check-Out Times
Q: What are the check-in and check-out times at the hotel?
A: Guests are cordially invited to check in at 3:00 PM. We kindly request that check-out be completed by 12:00 PM. Please note that requests for early check-in or late check-out may incur additional charges and are subject to availability.
Pet Policy
Q: Are pets allowed at the hotel?
A: We prioritize the comfort and safety of all our guests and, as such, do not accommodate pets.
Shuttle Service
Q: Does the hotel offer shuttle services to the airport and train station?
A: We are pleased to offer complimentary shuttle service to and from the train station, subject to availability.
For airport transfers, the service is available for a fee of 300 Moroccan Dirhams. We recommend pre-booking this service with the hotel to ensure availability.
Accommodation for Children
Q: Are children welcome at the hotel? Are baby cribs available?
A: Absolutely, children are warmly welcomed. Please note that additional charges may apply for children over the age of 4.
We provide complimentary baby cribs in the rooms, subject to availability.
Parking Facilities
Q: Is parking available at the hotel?
A: Yes, we offer complimentary parking facilities for our esteemed guests.
Shuttle Service to City Center
Q: Is there a shuttle service available to the city center?
A: Yes, our guests can enjoy complimentary shuttle service to the city center. We advise checking with the front desk regarding availability.
Access to Hotel Amenities
Q: Are the hotel's amenities exclusive to hotel residents?
A: We welcome everyone to enjoy our hotel's luxurious amenities, including our spa, restaurant, jazz bar, and the delightful sea view from our lobby.
Event Organization
Q: Can I organize an event at the hotel?
A: Our hotel boasts a variety of meeting spaces and exquisite outdoor areas with stunning sea views. Our sales team is eager to assist with any inquiries and event planning needs. Please find their contact information under the 'Contact Us' tab on our website.
Accessibility Features
Q: Does the hotel have rooms adapted for guests with limited mobility?
A: Indeed, we are committed to ensuring comfort and accessibility for all our guests. The hotel offers specially adapted rooms for individuals with limited mobility, featuring enhanced accessibility and comfort. Please inform us of any specific requirements you may have when making your reservation so we can accommodate you accordingly and ensure a pleasant stay.